Lead management
A first hello. A new beginning.
Give every enquiry a clear next step. Reply, leave notes and bring in a teammate, with every conversation together in your lead inbox.
Pro features free for your first 12 months.
- Email-verified enquiries
- Shared conversations
- Clear ownership
Lead management
Keep the conversation moving.
Rental lead management in one inbox: track rental enquiries from new to won or lost, add notes, reply in threads, assign teammates and get email alerts. Every enquiry made on Easycoliv is OTP-verified: the renter confirmed their email address with a one-time code.
One lead inbox for email-verified leads
Tenants enquire free on Easycoliv. Every enquiry comes from a renter who confirmed their email address, and it goes to your enquiry owner if you name one.
Lead statuses from new to won
Move each lead through new, contacted, visited, won, lost or spam, so you can track won leads and set spam aside.
Notes, reply threads and assignment
Keep notes on every lead, reply to tenants in threads and assign each lead to a teammate.
Live chat with tenants
Tenants can also start a live chat from any listing. Each chat sits with its lead, shows when the tenant is typing and has read your reply, and keeps your team notes private.
24-hour response rate and overdue warnings
See how many leads get a reply within 24 hours and get a warning when a lead is overdue.
Email lead alerts and replies
Your enquiry owner gets an email alert for each new enquiry, and so do owners, admins and managers, unless they turn lead alerts off. Email replies let you follow up using your email app.
Lead source tracking in analytics
Analytics shows which lead sources bring enquiries and how many of those leads you won.
A little clarity
Good questions. Clear answers.
The things you might like to know before getting started.
How am I notified about a new enquiry?
Easycoliv for Operators emails a lead alert for each new enquiry to your enquiry owner, if you name one, and to the owners, admins and managers of your business who can see the listing, unless they turn lead alerts off. The enquiry also appears in your lead inbox.
What lead statuses are there?
Leads in Easycoliv for Operators have six statuses: new, contacted, visited, won, lost and spam. Each lead also keeps notes and a reply thread with the tenant.
How is response rate measured?
Easycoliv measures response rate as the share of enquiries that get a reply within 24 hours. Leads still waiting for a reply show an overdue warning.
Can I reply to a lead by email?
Yes. Open a lead and choose Open email to reply using your email app.
Can my team share the lead inbox?
Yes, leads in Easycoliv for Operators can be assigned to teammates. Team roles are owner, admin, manager, staff and read-only.
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