Help & answers
A little clarity. A confident start.
Find out who can sign up as an operator, how plans work and what to prepare for your first listing. Straightforward answers for a confident start.
Pro features free for your first 12 months.
- Getting started
- Plans and billing
- Listings and enquiries
A little clarity
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11 answers to help you get started
Who can sign up for Easycoliv for Operators?
Property owners, PG owners, coliving operators and letting agents in any country can sign up for Easycoliv for Operators. They choose owner, operator or agent as the business type and sign up with a one-time code sent to their email.
Is Easycoliv for Operators the same as Easycoliv?
Easycoliv for Operators is the operator workspace of Easycoliv. Tenants search and enquire free on Easycoliv. Operators publish listings and manage leads in Easycoliv for Operators.
What happens when the 12 free months end?
When the 12 free months end, a Easycoliv for Operators business can stay on the Free plan or move to Pro or Business. The Free plan covers 1 active listing with up to 3 room options, the lead inbox, basic analytics and read-only API access.
Can I cancel a paid plan?
Yes, a paid Easycoliv for Operators plan can be cancelled. The cancellation takes effect at the end of the paid year, and the plan can be resumed until then. Businesses in India pay through Razorpay (UPI, cards, net banking) with GST invoices. Businesses in other countries pay through Stripe in US dollars, without Indian GST.
What is Easycoliv for Operators?
Easycoliv for Operators is the operator workspace of Easycoliv, a listings marketplace for coliving spaces, PGs, rooms and flats. Property owners, PG owners, coliving operators and letting agents use it to publish listings and manage enquiries.
Is Easycoliv for Operators free?
Every new Easycoliv for Operators account gets Pro features free for 12 months. After that, the Free plan keeps 1 active listing with up to 3 room options, the lead inbox, basic analytics and read-only API access.
How do tenants contact me?
Tenants find your listing on Easycoliv by searching a city or neighbourhood, and they enquire free. Every enquiry comes from a tenant who confirmed their email address and lands in your Easycoliv for Operators lead inbox. Your enquiry owner, owners, admins and managers get an email alert unless they turn lead alerts off.
What is an OTP-verified lead?
An OTP-verified lead is an enquiry from a tenant who confirmed their email address with a one-time code before enquiring. It reaches your lead inbox with the tenant name, the listing and the move-in date.
How long does listing review take?
Easycoliv checks every new listing before it goes live and aims to review it within 24 hours. If something needs changing, the listing shows the reason, and you can fix it and submit it again.
Which countries does Easycoliv cover?
Easycoliv for Operators is open to operators in any country. In India it lists PG, paying guest and coliving homes. Elsewhere it lists rooms for rent, shared housing, coliving and student housing. Businesses in India pay in rupees plus GST, and businesses in other countries pay in US dollars.
What happens to my KYC documents?
Easycoliv stores KYC document numbers, such as a PAN or GSTIN, encrypted for the Verified badge review. The number is deleted when the review is decided. Only the last four characters and a one-way fingerprint are kept.
FAQ
Explore by topic.
The PG and coliving operator FAQ answers who can sign up, the 12-month Launch Free offer, listing review, email-verified leads, KYC document privacy, GST invoices and cancelling.
Getting started
Owners, operators and agents in any country sign up with a one-time code sent to their email; there is no password. You add your business as an owner, operator or agent, then your first listing.
Plans and billing
The first business on an account gets Pro features free for 12 months, and a business you add later starts on the Free plan. A business on Free keeps 1 listing, or it pays yearly for Pro or Business once checkout is open: in rupees plus GST through Razorpay in India, or in US dollars through Stripe elsewhere. A paid plan can be cancelled and resumed.
Listings and review
Each listing has room options with rent, deposit and photos. Easycoliv checks every new listing before it goes live and aims to do so within 24 hours, and it reminds you to confirm availability so tenants see rooms that are free.
Enquiries and leads
Tenants confirm their email address with a one-time code before they enquire, so every lead has a confirmed email address. Each enquiry lands in one inbox and your enquiry owner, owners, admins and managers get an email alert. There you reply, assign a teammate and move it from new to won, lost or spam.
Verification and KYC document privacy
Businesses earn the Verified badge by sending a registration number such as a PAN, GSTIN, EIN or company number. Easycoliv stores it encrypted for the review and deletes it once the review is decided.
Operators outside India and the API
Operators in any country can list rooms, pay in US dollars without Indian GST and verify with their local business number. On Pro and Business, listing and lead sync through the REST API with signed webhooks is self-serve in the workspace.
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